Q1: Why customer choose us? A: ISO9001 & ISO14001 factory with strictly quality control system.Prompt after-sales service.
Q2: Do you have the items in stock?
A: The most of products are in stock.We can send the goods out within 7 days after payment
received.For the goods are out of stock,production time is about 7-10 days.
Q3: What’s the warranty policy for the barcode scanners?
A: We provide 24 months maintenance warranties. During warranty, free and quick advice for repairing, free spare parts if it is necessary for replacement or new barcode scanners replacement in the next order.
Q4: If the goods are damaged badly,who is responsible for it?
A: We will be responsible for the damaged goods when it is damaged during transport,and we can exchange the
new goods for you.
Q5: Can you make OEM or ODM for products?
A: OEM and ODM products is available for customer,as long as customer meet the MOQ.
Q6: What about MOQ?
A: For production,we can accept sample order firstly,so there is not limit for MOQ
Q7: Besides the English language,do your printers support other languages?what operation system they backup?
A: Yes,our printer not only supports English language,but also Russian,Spanish,Portuguese ect. 48 different languages available,and it backups IOS,Android,Windows,Linux,Opos operation systems.
Q8: why should you buy from us not from other suppliers?
A: We have much experience in the development barcode scanner and all in one scanning products. Our products range incluseds wired and wireless barcode scanner, omni-directional barcode scanner,，barcode scanner engine, algorithm licenses . For the small quantity project, we are availble for the fast feedback and customized.
Q9: What warranty and after-sale service do you offer?
A: Each production will have two year (24 months) warranty. Free components will be offered for repair in warranty period,if the issue caused by non-artificial damages.
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